Accessibility services
Digital accessibility that turns into action.
A technical portfolio to assess, fix, teach and support your teams as they build inclusive digital experiences. Accessibility and functional QA services, each explained below in plain language, no prior technical knowledge needed.
New to accessibility and QA? Key terms
Designing websites, apps and documents so everyone can use them, including people who are blind, have low vision, are deaf, have reduced mobility or cognitive disabilities.
The Web Content Accessibility Guidelines: the international standard that defines what “accessible” means. Most accessibility laws in the world refer to it.
Tools people use to access content, such as screen readers that read the screen aloud (NVDA, JAWS, VoiceOver, TalkBack), magnifiers, voice control or keyboard-only navigation.
Fixing the barriers found in an audit: changing code, design or documents so they meet the standard and work for everyone.
Quality assurance: testing that a product works as expected and finding bugs before its users do.
A standard report that describes how accessible a product is. Governments and large companies often require it before buying software.
Accessibility
Audits, reports, training and support so everyone can use your digital products.
Web and mobile accessibility audits
Web and mobile accessibility audits
We evaluate websites, web applications and mobile apps against WCAG, the European Accessibility Act (EAA) and the Accessible Canada Act (ACA), adapting to the version and conformance level your organization requires.
In plain terms
An audit is a complete check-up of your digital product. We go through it the way people with disabilities do, using the same tools they use, and we tell you exactly what blocks them, how serious it is and how to fix it.
With AI: an AI-assisted crawler scans every page of your site, and a specialist verifies every finding.
Ideal for
- Companies that need to meet an accessibility law or a client or tender requirement.
- Teams preparing a launch or redesign that want to know where they stand.
- Organizations that received an accessibility complaint and need a clear diagnosis.
What we evaluate
- Desktop (Windows and macOS) and mobile (iOS and Android), so the experience works on every device.
- Automated scanning to detect common issues quickly, plus manual testing with screen readers (NVDA, JAWS, VoiceOver and TalkBack), which finds what tools cannot.
- Each finding mapped to the WCAG success criterion it breaks, with its severity, location and evidence (screenshots or recordings).
What you receive
A clear report your team can act on: prioritized findings, explanations anyone can understand and technical recommendations for developers.
Audit options
- Diagnostic: failures, severity, expected behavior and evidence.
- Technical audit with remediation guidance: HTML, ARIA and focus recommendations adapted to your stack.
- Full cycle with retesting: initial review, support, second evaluation and final report.
VPAT / ACR accessibility conformance reports
VPAT / ACR accessibility conformance reports
We prepare VPAT documents and Accessibility Conformance Reports (ACR) for your software, based on a real accessibility evaluation and using the official template editions: WCAG, Section 508 (United States), EN 301 549 (European Union) or International.
In plain terms
Governments and large companies often ask for a VPAT before buying software. It is a standard document that explains, criterion by criterion, how accessible your product is. We test your product and write that report for you, so your sales team can answer these requests with confidence.
With AI: AI helps us draft the report faster, and a specialist validates every criterion.
Ideal for
- Software and SaaS companies that sell to governments, universities or large corporations.
- Teams that received a VPAT or ACR request in a tender or procurement questionnaire.
- Products whose VPAT is outdated after new releases.
What it includes
- An accessibility evaluation of your product against the selected standard.
- The VPAT completed on the right edition for your market.
- A clear remark for each criterion: supports, partially supports or does not support, with an explanation.
What you receive
A ready-to-share report for your clients and tenders, plus the list of issues to fix to improve your conformance.
Service options
- New VPAT / ACR based on an evaluation.
- Update of an existing VPAT after product changes.
- VPAT plus remediation support to improve the results.
Document accessibility audits and remediation
Document accessibility audits and remediation
We evaluate and remediate Word, Excel, PowerPoint and PDF files to improve semantic structure, reading order, contrast, tagging and use with assistive technologies.
In plain terms
A document can look perfect on screen and still be unreadable for a blind person if it lacks an internal structure. We review and fix your files so screen readers can read them in the right order, understand tables and forms, and describe images.
Ideal for
- Organizations that publish reports, forms, contracts or manuals.
- Public institutions and companies that must deliver accessible documents (PDF/UA).
- Teams that want templates that are accessible from the start.
What we review
- Semantic structure and reading order: real headings, lists and an order that makes sense when read aloud.
- PDF tag tree, forms, tables, contrast and alternative text (descriptions of images for people who cannot see them).
- Accessible source documents and corrected PDF delivery when remediation is in scope.
What you receive
A report of each document’s issues or, if you choose remediation, the corrected files ready to publish.
Service options
- Document audit.
- Remediation: structure, tags, reading order, alternative text, tables and contrast.
- Audit, remediation and retesting.
Digital accessibility training
Digital accessibility training
Programs tailored to each team’s role, technology and level, from awareness to advanced implementation with HTML, ARIA, testing and accessible patterns.
In plain terms
Accessibility lasts when your own team knows how to apply it. We teach designers, developers, product owners and QA testers what to do in their daily work, with practical examples from real products.
Ideal for
- Teams that want to stop depending on external audits for every release.
- Companies starting their accessibility journey.
- Developers and designers who need specific, hands-on skills.
What the training includes
- Content adapted to each role, technology and way of working.
- Practical exercises based on real product patterns, such as menus, forms and modals.
- How to include accessibility in design, development and QA processes, not as a last-minute fix.
What you receive
Sessions, digital material and exercises your team can keep using after the training.
Format
One-to-one or corporate group sessions, virtual or in person depending on location, organized in modules by hours, with digital material and practical exercises.
Awareness talks and conferences
Awareness talks and conferences
Talks and workshops for companies, universities, communities and organizations, with live demonstrations and real use cases.
In plain terms
The first step toward accessibility is understanding why it matters. In our talks we show live how people with disabilities use technology and what barriers they find every day, so audiences experience it first-hand.
Ideal for
- Companies that want to raise awareness among staff or leadership.
- Universities, events and conferences.
- Communities and organizations that promote inclusion.
What to expect
- Accessible, practical and dynamic content for non-technical audiences.
- Live demonstrations with screen readers and other assistive technologies.
- Topics and workshops adapted to the audience and its goals.
What you receive
A talk or workshop tailored to your audience, with material to share afterwards.
Format
From 45-minute talks to 2-hour interactive workshops, virtual or in person depending on location.
Technical support and guided remediation
Technical support and guided remediation
Direct support for development, design and product teams through working sessions, pair programming, findings reviews and smoke testing.
In plain terms
After an audit, many teams need help fixing what was found. We work side by side with your developers and designers, answering questions and reviewing solutions, so fixes are done right the first time.
Ideal for
- Teams fixing the results of an audit.
- Products with complex components such as dynamic forms, menus or data tables.
- Companies that want an accessibility specialist available without hiring one full time.
How we help
- Pair programming: we solve real problems together with your developers.
- Architecture guidance for dynamic components, so they are accessible from the design stage.
- Smoke testing after fixes: quick checks that the changes work and did not break anything else.
What you receive
Expert support hours used as your team needs them, with fast validation of each fix.
Working model
Flexible hour bundles, on-demand or scheduled support, remote and virtual.
Audiovisual accessibility audit
Audiovisual accessibility audit
We evaluate captions, audio description, transcripts, contrast, flashing and player controls for prerecorded video and live streams.
In plain terms
Videos must work for people who cannot hear the audio or see the image. We check that your content has accurate captions, describes important visual information and that the player can be used with a keyboard or screen reader.
Ideal for
- Brands and media that publish video on their website or social media.
- Online courses and training platforms.
- Organizations that broadcast live events.
What we evaluate
- Captions and transcripts for deaf and hard-of-hearing people.
- Audio description (narration of relevant visual information) and visual contrast.
- Flashing safety to avoid seizures, and accessible player controls.
What you receive
A list of findings with the exact minute and second where each issue happens and how to fix it.
Deliverables
Audit with findings, severity and timestamps. The recommended option adds guidance on editing, production and social media best practices.
Mobile app accessibility audit
Mobile app accessibility audit
We evaluate iOS and Android apps with VoiceOver and TalkBack, including gestures, text scaling, orientation, touch targets, forms and feedback.
In plain terms
Phones have their own accessibility features, such as built-in screen readers and larger text settings. We test your app with them, screen by screen, to make sure everyone can complete key tasks like signing up, buying or paying.
Ideal for
- Companies with iOS or Android apps for customers or employees.
- Banking, e-commerce, health and transport apps, where an inaccessible flow means lost users.
- Teams preparing an app release.
What we evaluate
- Behavior with native screen readers (VoiceOver on iOS and TalkBack on Android).
- Gestures, keyboard, voice control and use in portrait or landscape orientation.
- Large text (Dynamic Type and font scaling) and touch targets big enough to tap easily.
What you receive
Evidence by screen showing what happens today, what should happen and how to fix it.
Deliverable
A log by screen or component with the WCAG criterion, current vs. expected behavior, functional recommendations and visual or audio evidence.
Email accessibility audit
Email accessibility audit
We review HTML email templates and campaigns for structure, screen reader behavior, alternative text, contrast, buttons and dark mode across email clients.
In plain terms
Marketing and transactional emails are often hard to read with a screen reader or on small screens. We review your templates so every customer can read your messages and click your buttons, in Gmail, Outlook or Apple Mail.
Ideal for
- Marketing teams that send newsletters and campaigns.
- Companies with transactional emails such as receipts, confirmations or password resets.
- Agencies that design email templates for clients.
What we evaluate
- Semantic HTML and declared language, so screen readers read the email correctly.
- Screen reader behavior and alternative text for images.
- Dark mode, contrast and click or touch areas large enough to use comfortably.
What you receive
Recommendations for each template so your next campaigns are accessible from the start.
Service options
- Diagnostic.
- Technical audit with remediation guidance adapted to the platform.
- Full audit with retesting.
Quality / QA
Testing to make sure your product works as expected, release after release.
Functional QA testing
Functional QA testing
We verify that your websites, web apps and mobile apps work as expected, with manual testing, API testing and test automation using Postman, Cypress, Selenium and Playwright.
In plain terms
Functional QA means checking that every button, form and flow in your product does what it should, before your users find the bugs. We test like a real user and, when it makes sense, we automate those tests so they run again on every release.
Ideal for
- Teams preparing a launch or a new release.
- Products where features that used to work keep breaking.
- Companies without an in-house QA team, or that need extra hands for a deadline.
What we test
- Manual and exploratory testing of key flows such as sign-up, checkout or payments.
- Regression testing, so new changes do not break what already worked.
- Cross-browser and cross-device testing on desktop and mobile.
- API testing with Postman, and test automation with Cypress, Selenium and Playwright.
- Support for user acceptance testing (UAT) before going live.
What you receive
Clear bug reports with severity, steps to reproduce and evidence, plus automated test suites your team can keep running. If you want, we add accessibility checks in the same review.
Working models
- Testing per project or per release.
- QA embedded in your team, sprint by sprint.
- Flexible hour bundles.